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Citrix receiver is not launching |
Citrix receiver is not launching.Users Prompted to Download, Run, Open ".ica" File Instead of Launching Connection
If you continue to encounter this behavior please review the steps outlined below. After the ICA file is downloaded, enable the browser to open similar files automatically. Ensure that the current default is set to Citrix Connection Manager.
If not, click Change program and choose Citrix Connection Manager. Remove or disable any third party browser based Adware software that could be interfering with the successful launch of the ICA file. Restart the browser after removing these software and try again.
This option should be cleared because the dynamic files are stored in the Temporary Internet Files folder. When applications are clicked, a file is downloaded to the folder, then launched using MIME type. If access to the folder is disabled or not available, the process cannot occur successfully. Add the site to the Trusted sites list if using Internet Explorer browser using the following steps:.
In the Add this website to the zone field, enter your organization's website and click Add. Repeat this for the. Note: It might be required to also add any additional subdomain. Log on to the Web Interface site and attempt to launch an application. At the end of the address bar a blue warning sign appears, indicating filtered content. Click the blue warning sign and select Turn off ActiveX Filtering.
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Steps remain for any users not fully updated to the latest and greatest. Refer to the Disclaimer at the end of this article before using Registry Editor. Or Disabling ActiveX filtering for an individual site when ActiveX filtering is enabled globally: Log on to the Web Interface site and attempt to launch an application.
Using Registry Editor incorrectly can cause serious problems that might require you to reinstall your operating system. Citrix cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. Be sure to back up the registry before you edit it. Was this page helpful? Thank you!
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